Layaway & Financing Options
ICED Buy Now Pay Later
AN OFFICIAL PARTNER OF AFFIRM
Can't wait to have, wear and style your new fine jewelry piece? We also offer financing in partnership with Affirm!
Now offering up to 24 months 0% interest financing (for qualified applicants) for a seamless purchase experience
No hidden fees and a stress free checkout , no impact to your credit score
Receive your item right away as soon as you place the order without the wait time, we will ship your ICED jewelry piece out as soon as the order confirmation comes through via overnight express.
95% of our client applicants are easily approved!
How It Works
- Select Affirm at checkout and choose from the 3, 6, 12,18 or 24 Month 0% interest plan depending on final order $ amount
- After placing your order we will ship your jewelry piece overnight express to you right away
If you ordered a "made to order" jewelry spec piece we will handcraft your jewelry with precision and supreme finish. Please allow up to 14 days for us to handcraft your jewelry. It will then be shipped express to you once the production has been completed.
ICED Layaway
We offer a layaway program of up to 16 months with no credit score required and no interest to give you one of the industries most flexible ways to purchase a luxury jewelry piece.
Only a 5% deposit is required to start your layaway and you have the flexible option to pay every month or every 2 months. The payment will be automatically debited for seamless payment processing and if you choose to pay extra to reduce your balance or pay entirely early, there are no attached fees. Once the final payment is complete we will ship the item express to you via signature required.
If at any time you change your mind before the final payment is made, simply reach out to us and we will issue you a credit towards a future purchase for the total amount that was currently paid.
How It Works
- Select ICED 16 Month Layaway at checkout
- Make a deposit as little as 5% up to 50%
- Pay the balance by 16 months with monthly or bi-monthly payments
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Once the balance has been fully paid, your ICED jewelry piece(s) will then be shipped express to you. If it is not currently in stock due to demand of orders, we will handcraft your piece with precision and supreme finish and then ship it express to you
Have a piece you love but want to split the payments without interest or having to finance?
Have a loved one's birthday, anniversary or special event coming up? A holiday gift you would love to pay overtime without interest to surprise a special someone this upcoming year?
Now you can plan up to 16 months ahead and split up the payments that fit your schedule and budgeting plan to allow for one of the most seamless and easiest way to pay off your next jewelry purchase.
**Layaway pieces will only be shipped once the final payment and balance has been fully completed. Layaway orders guarantee the price of the item but not the availability, due to higher demand of orders, if the item is not in stock at the time of completion of your layaway plan, please allow up to 14 days for us to handcraft your ICED jewelry piece.
By placing a layaway order with us and through partial.ly you accept these terms and conditions.
Shipping
What is your shipping policy?
We provide 2-Day free insured shipping on all ICED jewelry orders for the domestic U.S.with signature required.
All custom made orders will also include the complimentary 2-day express shipping, fully insured and with signature required for added security.
Do you ship internationally?
Yes we are currently crafting jewelry pieces for people all around the world!
But please note that International orders do not include free shipping and all customs/taxes for international orders are to be paid by the buyer.
Returns & Exchanges
What is your return & exchange policy?
In any case that you are not fully satisfied with your new ICED jewelry piece, all jewelry items are eligible for Free return or exchange within 14 days from the date of delivery.
Custom made items are final sale and not eligible for return or exchange.The refund can be processed to be returned to your original form of payment within 10 business days.If you have an questions in regards to a return or exchange feel free to email us at info@theicedco.com with your order number.For an item to be eligible for return or exchange, the jewelry must be in the brand new unworn condition in which it was received with all of its original packaging items including the warranty card and certificate of authenticity. If the item is seen to be heavily modified such as but not limited to ring resizing, bracelet link removal, alterations to the original design, wear and tear, or damages the item will not be eligible for return and will be shipped back to the buyer.Please take note that restocking fees apply depending on the price of your jewelry item. ICED is not responsible for any lost, damaged or stolen items when when shipping to our facilities
Upon receipt we will inspect the returned jewelry piece and if the item is seen to be heavily modified such as but not limited to ring resizing, bracelet link removal, alterations to the original design, wear and tear, or damages the item will not be eligible for return.
Custom made items are final sale and not eligible for return or exchange.
How can I start a return or exchange process?
Please send us an email at info@theicedco.com with your order number to start a return or exchange process for your order.
Are there any fees when I return or exchange an order?
All jewelry pieces under $1000 do not carry any restocking fees and we offer free returns and exchanges within 14 Days
Please click the link for full details:
Restocking Fees
We charge a restocking fee only on return orders.
Orders processed for an exchange will have no restocking fee because it will be waived.
ICED is not responsible for any lost, damaged or stolen items when shipping to our facilities.
The ICED Warranty
Do you provide a warranty?
We stand behind the jewelry we create and with every purchase we provide a 2 year warranty from the date of delivery for routine maintenance that includes polishing, rhodium plating, stone retightening and cleaning with our industry standard tools/machines if you should need it.
Supreme quality is our only way for completing a jewelry piece. We take pride in precisely examining every jewelry piece before shipping out.
Please keep in mind that you will be responsible for the return shipping costs to get the piece back to us for warranty service but will provide complimentary express shipping for when the servicing is complete.
To start a warranty service ticket please email us at info@theicedco.com
The warranty does not cover repairs for breaks and damages from normal wear, misuse etc., but we will always do our best to provide exceptional servicing for your jewelry even outside the scope of the coverage if you should need us.I f there is a repair you need for your ICED jewelry piece outside the scope of the warranty always feel free to contact us at info@theicedco.com to start a repair ticket.
Our Jewelry
Is your jewelry real gold or plated? Do you use actual diamonds?
Yes, every single piece we create is handcrafted with solid 14K or 18K gold in all 3 tones of yellow, rose or white gold. No gold plating and no vermeil! We only use natural mined diamonds and lab grown diamonds depending on your preference for our jewelry.
We also craft some of our pieces with natural precious & semi-precious gemstones that include but are not limited to sapphires, rubies, emeralds, amethyst, peridot and others.
Before creating any piece we always authenticate our own diamonds using our years of expertise in the jewelry industry and professional grade lab diamond and diamond-simulant detection devices which includes but is not limited to the Yehuda Sherlock Holmes 4.0. We do not just use your average diamond pen tester! (Which can be unreliable at times)
What are your thoughts on Lab Diamonds?
Lab diamonds share the same chemical makeup as a natural mined diamond which in effect makes it an actual diamond but with just a different origin story unlike diamond simulants like moissanite or CZ.
Like freezing water into ice cubes in your refrigerator freezer in comparison to getting ice from a glacier near the North Pole, a lab diamond still gives the same brilliance, fire, scintillation and beauty that has attracted us to diamonds for centuries.
We provide E/F VVS/VS lab diamonds as a diamond spec option because we understand everyone's outlook and budget is different. At ICED we are simply your personal jewelers who will provide you with supreme quality pieces using the preferences that you choose at an extremely competitive price point.